Fulfillment adjustments
Warehouse storage and handling fees, logistics adjustments and weight remeasurements, by order.
Operational analytics
Find the operational costs that quietly erode a new market.
Returns, chargebacks, fulfillment adjustments and channel deductions vary by market. ExpandNow’s reporting shows them against the orders they came from, so operations can fix the cause instead of discovering the cost at settlement.
What you see
The costs behind each order.
Operational charges traced to the sale they affected.
Returns and refunds
Refunds and their cost in each market, with tools to action refunds.
Chargebacks and fraud
Fraud screening and chargeback outcomes. Connect and Commerce include zero fraud chargeback liability, subject to your agreement.
Channel deductions
Policy fees and violation deductions applied by channels such as TikTok Shop.
Why it matters
On TikTok Shop, operations affect reach.
Poor fulfillment metrics cost more than the order.
On TikTok Shop, weak fulfillment metrics don’t only hurt individual sales; they reduce how widely your products are distributed. Seeing operational costs by order shows where to fix first.
FAQ
Questions buyers ask.
Who is this for?
Operations and ecommerce teams running channels through ExpandNow, alongside the finance view in Real-Time P&L.
Does it replace my warehouse or channel tools?
No. It shows how the charges those systems generate affect the margin on each sale.
Start with the market
Tell us where you want to sell.
Tell us the market and channels. We’ll map the seller setup, and which layers you’ll take from us or bring yourself.