FAQs

Commonly asked questions about international ecommerce and ExpandNow

What is a Merchant of Record and how does it simplify international ecommerce?

A Merchant of Record (MoR) is a service provider that assumes responsibility for processing and managing online transactions, including handling payments, taxes, and compliance with local regulations. ExpandNow's MoR solution simplifies international ecommerce by taking care of setup, local compliance, and financial transactions, allowing businesses to focus on product development and marketing rather than navigating complex international regulations.

What are the benefits of glocalization in ecommerce, and how does ExpandNow facilitate it?

Glocalization enhances customer experience, improves brand loyalty, and boosts sales by tailoring products and services to local preferences and customs. ExpandNow facilitates glocalization through its Merchant of Record services, which handle setup, compliance, and transactions in each market, ensuring that businesses can seamlessly adapt their offerings to local markets.

How does ExpandNow reduce fraud and risk for businesses operating in global ecommerce markets?

ExpandNow reduces fraud and risk for businesses by leveraging its expertise and partner platforms to implement robust fraud detection and prevention measures. Additionally, our MoR solution ensures compliance with local regulations, reducing the risk of legal and financial penalties.

What is glocalization, and how does it impact customer experience and sales?

Glocalization is the strategy of adapting products and services to local markets while maintaining a global brand identity. Glocalization improves customer experience by catering to local preferences and customs, leading to increased brand loyalty and higher sales.

Can ExpandNow help businesses improve brand loyalty and Net Promoter Score (NPS)? If so, how?

Yes, ExpandNow can help businesses improve brand loyalty and NPS by facilitating glocalization and providing a seamless customer experience across international markets. By adapting products and services to local preferences and customs, businesses can build stronger relationships with customers and increase satisfaction.

What are the key features of ExpandNow's Merchant of Record solution?

ExpandNow's Merchant of Record solution offers features such as setup and local compliance handling, fraud prevention, tax calculation, VAT registration, and GDPR compliance. Additionally, our MoR solution provides seamless integration with ecommerce platforms and developer-friendly APIs for custom integrations.

How does ExpandNow accelerate time-to-market for businesses launching products or services internationally?

ExpandNow accelerates time-to-market by handling setup, compliance, and financial transactions in each market, allowing businesses to focus on product development and marketing rather than navigating complex international regulations. Our streamlined processes enable businesses to launch products or services quickly and efficiently.

What are the advantages of using ExpandNow's robust APIs for developers?

ExpandNow's robust APIs empower developers to create dynamic, omnichannel customer experiences by integrating our MoR capabilities into ecommerce applications. Our comprehensive API suite enables developers to drive conversions, elevate user engagement, and customize the ecommerce experience to meet specific business needs.

Which ecommerce platforms does ExpandNow support, and how does it ensure seamless integration?

ExpandNow supports a range of top-tier ecommerce platforms and offers platform-agnostic solutions to ensure seamless integration for businesses. Our expertise and partnerships with leading ecommerce platforms enable us to provide robust support and seamless operations across various platforms.

What are the steps involved in setting up ExpandNow's Merchant of Record solution for a business?

The steps involved in setting up ExpandNow's Merchant of Record solution include consultation to understand business requirements, integration with ecommerce platforms or systems, setup of local compliance processes, and testing to ensure seamless operation. Once set up, ExpandNow manages financial transactions, compliance, and fraud prevention, allowing businesses to focus on growth and expansion.

What are the benefits of using ExpandNow's services?

Some key benefits of using ExpandNow's services include: Simplified cross-border transactions, cost-effective payment processing, efficient currency management, reduced regulatory burden, enhanced fraud protection, seamless customer experience, comprehensive support throughout the expansion process.

What is the importance of Glocalization for merchants looking to grow?

Glocalization is crucial for merchants aiming to expand. It provides access to a broader target market, expands the potential customer base indefinitely, enhances customer satisfaction, improves conversion rates, and helps in building stronger brand loyalty.

Become a global ecommerce powerhouse with ExpandNow, your expert Merchant of Record.